Multi-Origin · Multi-Quality · Resilient at Scale
Global Sourcing
Your supply chain gets access to the full depth of the world's coffee and tea markets — across origins, processing methods, quality tiers, and supplier relationships. We don't just find product. We structure your supply so you're covered against price volatility, ahead of disruptions before they hit, and competitive at every tier of your portfolio.
Global Sourcing Delivers
Four distinct sourcing capabilities, each one addressing a different dimension of what it means to buy coffee and tea well at a commercial scale.
Supply Chain Resilience
Manage Risk Exposure
Price spikes, harvest disruptions, geopolitical shifts, and shipping bottlenecks are part of commodity markets. Multi-origin, multi-supplier sourcing programs allow you to avoid shocks before they hit your production or your cost margin.
Multi-origin programs structured to absorb supply and price shocks
Multi-supplier coverage within each origin where viable
Active monitoring of harvest, price, and shipping conditions
Proactive risk flagging before it reaches your procurement desk
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Quality Matching
Move Between Sources
Without Disruption
Switching origins or suppliers shouldn't mean changing your product. We match quality profiles across the global supply base so you can move between sources without disrupting your spec or your customers.
Quality profile evaluation across the global supply base
Cross-origin matching to your existing specification
Sensory and technical benchmarking against your target
Cost-optimized matches without sacrificing your spec
Portfolio Depth
Compete at Every
Price Tier
Most brands need a cost-efficient opening price point, a strong mid-tier standard, and a premium or specialty option — all from one partner. We build a sourcing portfolio that covers the whole range.
Cost-efficient opening price-point sourcing
Mid-tier standard product for high-volume programs
Premium and specialty options for top-tier products
All tiers managed from one sourcing partner
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Origin Distinction
Capture Origin Characteristics
With Documentation to Match
Single-origin and estate-sourced products carry flavor, story, and certification characteristics that commodity blends can't replicate. We back that with the documentation your label and marketing need.
Single-origin and estate-sourced supply across major origins
Origin-specific flavor profiles distinct from commodity blends
Chain-of-custody for Organic, Fairtrade, Rainforest Alliance
Full documentation for label claims and marketing copy
From Brief to Reliable Supply
Our sourcing process is structured to move quickly and reduce back-and-forth, from your initial specification through to a confirmed, ongoing supply program.
Step 1
Brief & Specification
You share your application, quality target, volume requirements, and any certification or origin constraints. We orient immediately, without a prolonged intake processes.
Step 2
Origin Matching
Our team identifies candidates from our active supply base, matched on quality profile, certification, cost, and supply reliability, and clear tradeoff analysis.
Step 3
Sample & Validation
You evaluate samples against your benchmark. We support sensory evaluation, lab analysis, and reformulation if needed until the match meets your specification.
Step 4
Ongoing Supply Program
Once approved, we manage the relationship, monitor market conditions, and flag supply risks proactively, so you're not reacting to problems, you're ahead of them.
Global Sourcing
Serves
Global sourcing support is relevant across every buyer type, from commodity ingredient buyers managing cost exposure to brand builders seeking origin-specific product differentiation.
Multi-origin supply programs
Industrial Ingredient Buyers
Large-volume buyers who need reliable cost structure, consistent quality, and supply continuity across production cycles, with a sourcing partner who can absorb market volatility on their behalf.
Quality matching · Portfolio architecture
Private Label Brand Builders
Retailers and brands building private label portfolios who need to match an existing benchmark, differentiate with an origin story, or reduce cost without sacrificing quality positioning.
Single-origin · Certification programs
Specialty & Premium Brands
Brands whose product value proposition depends on origin specificity — single-estate, traceable, certified — who need sourcing relationships that support label claims and consistent flavor profiles.
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Benchmark matching · Transition support
Brands Transitioning Suppliers
Buyers moving away from an existing supply relationship — due to price, performance, or risk — who need a quality-matched alternative without disrupting their product or production schedule.
Multi-tier, multi-format supply
Co-Packers & Manufacturers
Contract manufacturing operations who need a flexible sourcing partner able to supply across quality tiers and product types, without requiring them to manage fragmented supplier relationships themselves.
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Certified supply · Full documentation
Certified & Mission-Driven Brands
Brands whose sourcing must support Organic, Fairtrade, Rainforest Alliance, or EUDR compliance, where certification chain-of-custody and documentation are as important as product quality.
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Let's Build Something Together
Ready to strengthen your supply chain?
Tell us where you are today — current sources, quality targets, volume, and pain points. We'll identify the right approach and get you to market faster and more reliably than you'd manage alone.
Benchmark Matching · Application Engineering · Formulation Support
Product Development
Not all coffee performs the same way in every application. The product that makes a great 3-in-1 premix is not the product that builds a proper espresso crema or a clean, bright instant cold brew. Our development work matches the right base, form, and specification to your specific application — and benchmarks against your target until the match is right.
Product
Development Delivers
The primary promise of product development is to balance the right products with your project's economics
Benchmark Matching
Hit the Right Targets
Whether you're launching an alternative to an established SKU, developing a product to fit an existing recipe, or trying to replicate a sensory profile at a new price point, we work from your benchmark and iterate until the match is commercially viable.
Benchmark matching from a competitor SKU, recipe, or sensory profile
Full sensory evaluation: flavor, solubility, body, finish, mouthfeel
Technical evaluation against your specification numbers
Iteration cycles until the match works commercially, not just on paper
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Application Engineering
Match the Right Coffee to the Right Application
A functional may need coffee to mask off-notes. An espresso requires foam to mirror a pulled shot. An instant cold brews or iced options need to be soluble in cold water. We map your application requirements first, then select the base that actually fits.
Application engineering for to ensure the product is appropriate for the project
Format-specific requirements (grind, solubility, particle size)
Process-matched base selection (spray-dried, freeze-dried, agglomerated)
Compatibility testing for flavors, creamers, sugars, and functional ingredients
Coffee by Application, Why It Matters
The application determines the specification. Here's how product type and format requirements shape our sourcing and formulation recommendations.
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Spray-Dried · Uniform solubility · Blend-stable flavor
3-in-1 Premix & Sachet Formats
Premix requires uniform particle size, stable dissolution at a range of water temperatures, and a flavor profile that remains balanced after blending with creamer and sugar. Fine spray-dried coffee is the standard base and blend ratios matter enormously.
Roast-specific · Extraction profiling
Instant Espresso
Espresso applications demand a specific grind profile, roast level, and gas retention for proper crema development. Extraction yield and consistency across pressure cycles define quality here, not just the base coffee's flavor out of the bag.
Cold-soluble · Process-matched base
Instant Cold Brew Powder
Cold-brew format requires cold-water solubility, a low-acid flavor profile, and a processing approach that preserves the smooth, rounded finish consumers expect from cold brew, without the off-notes that appear when standard instant coffee dissolves cold.
Heat-stable flavor · Shelf-life validated
RTD Liquid Base
Ready-to-drink applications require batch consistency, defined Brix concentration, and a flavor profile that holds through pasteurization, extended shelf life, and dilution, whether the base is cold brew extract or hot brew concentrate.
Ingredient-compatible base · Functional formulation support
Functional Blend Carrier
When coffee or tea is the carrier for a functional ingredient stack — protein, mushrooms, adaptogens — the base needs to be compatible with those ingredients in terms of solubility, flavor interaction, and label positioning.
Benchmark-matched · Margin-aware · Repeatably sourceable
Private Label Retail SKU
Retail private label requires a product that can be reliably replicated across production runs, positioned clearly on shelf, and priced to the retailer's margin requirements, without sacrificing the sensory quality that drives repeat purchase.
Let's Build Something Together
Ready to develop your next product?
Share your application, your benchmark, and your target consumer. We'll identify the right base product, formulate to your spec, and iterate until the match is right — from brief through to a finished, market-ready product.
FDA · CTPAT · Foreign Supplier Programs · Label Guidance
Regulatory Compliance
Regulatory compliance for imported food ingredients is technical, time-consuming, and unforgiving. We provide hands-on compliance support across every major framework relevant to coffee and tea — FDA requirements, customs programs, foreign supplier verification, and label guidance — so your team stays focused on the parts of your business that excite you, while we manage the details that protect it.
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Compliance Coverage Across Every Layer
Three categories of compliance support — documentation, label guidance, and regulatory framework management — delivered as a coordinated service, not a checklist you manage yourself.
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Documentation Delivery
Every Document Required, Ready Before You Need to Ask
The most common cause of import holds is missing or incomplete documentation. We deliver every paperwork requirement from origin through customs clearance - audit-ready and accurate - so your team isn't scrambling when a question arrives.
Facility FDA Certification
Facility HACCP Documentation
Certificate of Analysis (COA)
Organic & Certification chain-of-custody
GRAS, Saftey Data, Nutritional, and Allergen Statements
Import entry documentation support
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Label Guidance
Labels Reviewed and Defensible Before They Hit Shelf
FDA labeling rules are specific. A non-compliant label costs you a recall, an import hold, or a retail rejection. While you own the responsibility, we review your label against applicable requirement and assist you in substantiating claims before the print run.
Ingredient declaration support
Country of origin labeling (COOL)
Certification mark usage guidance
Allergen statement review
Net weight & nutrition panel review
Claim substantiation support
Regulatory Frameworks
Coverage Across Every Framework That Touches Your Supply Chain
From FDA's FSMA and FSVP to CTPAT, EUDR, and Lacey Act, each program has its own requirements, timelines, and documentation chain. We manage them all as one coordinated program - not as separate compliance projects.
FDA Food Safety Modernization Act (FSMA)
Foreign Supplier Verification Program (FSVP)
CTPAT (Customs-Trade Partnership)
EUDR (EU Deforestation Regulation)
Lacey Act compliance (where applicable)
Build Compliant Labels
FDA labeling rules are specific and they're your responsibility. Getting them wrong costs you a recall, an import hold, or a retail rejection.
Click any marker to see what each element requires, why it matters, and where the rule comes from.
Click any marker to see what each element requires, why it matters, and where the rule comes from.
Requirement (legally required)
Conditional (required only when certain conditions apply)
Optional (not regulated, but strategic)
Front
Back
Select Label Element
Not regulated · Brand strategy
Logo & Vignette
Your brand identity — logo, wordmark, and supporting imagery. Not required by regulation, but the single biggest driver of on-shelf recognition and the foundation of how your label competes visually at the category level.
FDA 21 CFR 101.13 · FTC substantiation rules
Implied Claims
Descriptors like "premium," "medium roast," or "gourmet" that set consumer expectations. If a reasonable consumer could read them as factual, they must be substantiated, and that's where most label claim exposure starts.
USDA NOP · Individual certifier regulations
Certifications
Marks such as USDA Organic, Fairtrade, and Rainforest Alliance can only appear if backed by unbroken chain-of-custody documentation from origin through to your finished pack. Certifier rules govern size, placement, and usage language.
FDA 21 CFR 101.3
Statement of Identity
The common or usual name of the product, "Arabica Coffee," "Instant Coffee", displayed prominently on the principal display panel. The consumer must know exactly what they are buying at a glance.
FDA 21 CFR 101.105
Net Quantity
Net weight of product, declared in metric and U.S. customary units where applicable. Declared weight must match actual contents within FDA tolerance, measured without packaging.
Not regulated · Must align with other label claims
Romance Copy
Story, origin narrative, brewing cues, and sensory description. Optional from a compliance standpoint, but any sensory or quality language here must stay consistent with, and be substantial by, the claims being made elsewhere on the pack.
19 CFR 134 · U.S. Customs & Border Protection
Country of Origin
Required for imported products, the country where the coffee was grown and processed ("Product of Colombia"). Must be truthful, conspicuous, and permanent. Specific placement rules apply depending on processing stage.
FDA 21 CFR 101.5
Relationship Statement
The name and address of the responsible party, "Distributed by," "Manufactured for," or "Packed by", with a U.S. mailing address a consumer can contact. This is how accountability is established on the package.
Want the full Ground Up Label Guidance document?
What Compliance Protects
Compliance failures don't just create paperwork problems — they stop shipments, trigger import holds, and expose your brand to reputational and legal risk. Here's what our compliance support helps you protect.
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Complete documentation · Clearance-ready
Import Clearance
Missing or incorrect documentation is the most common cause of import holds and delays. Every shipment arrives with complete, accurate documentation — so your product moves through customs without interruption.
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Ongoing file maintenance · Audit support
Audit Readiness
FDA audits, retailer supplier audits, and certification body audits can arrive with limited notice. We maintain your supplier qualification files and compliance records in audit-ready condition at all times.
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Pre-launch label review · Claim validation
Label Accuracy
Inaccurate label claims — origin, certification, ingredient declarations — create recall risk and regulatory exposure. We review your label against the product specification and applicable requirements before it hits shelf.
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Chain-of-custody · Certification documentation
Certification Integrity
Organic, Fairtrade, and Rainforest Alliance certifications require unbroken chain-of-custody documentation from origin through to your finished product. We manage that documentation chain so your certification claims are always defensible.
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Proactive monitoring · Impact alerts
Regulatory Change Monitoring
Regulatory requirements change — EUDR timelines, FDA guidance updates, CTPAT program modifications. We monitor changes that affect your program and flag updates before they create compliance gaps.
Risk mitigation · Brand integrity
Brand Protection
At the end of the day, compliance is brand protection. A shipment hold, a label recall, or a supplier audit failure becomes a brand story — and not a good one. Our compliance support keeps that story from being told about your product.
Let's Build Something Together
Ready to hand off the compliance work?
Tell us what you're importing, where it's from, and where it's going. We'll map the documentation requirements, identify the gaps, and build a program that keeps your supply chain moving — and your brand protected.
Flexible MOQs · Spread Contracts · Surge Coverage · Supply Continuity
Domestic Inventory
Inventory decisions are critical to success. Too little stock means missed sales; too much erodes margin through carrying cost and waste. As your domestic supply partner, we help you stay agile through ready-to-ship stock, flexible order structures, and backup supply when you need it most.
Reduce Your Inventory Risk
Inventory risk shows up across your product lifecycle, from purchase decisions through launch, demand response, and ongoing supply continuity.
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Forecast & Purchase Support
Turn Inventory Data Into Better Buying Decisions
Before your next order, you should know where you actually stand. We help you evaluate current stock levels, sell-through rates, and shipment history so each purchase reflects actual demand signals, not guesswork or habit.
Current stock and draw cadence analysis
Historical shipment data review for demand patterns
Right-sized order recommendations based on real signals
Reduced over-ordering and reduced stockout risk
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Product Launch Support
Test and Introduce New SKUs Without Overcommitting
Use domestic stock to validate demand before scaling. Start at quantities that fit the uncertainty of a test market or seasonal window. Learn quickly and expand only when performance is proven.
Flexible MOQs sized for test launches and seasonal windows
Spread contracts that scale up when performance proves out
No long-lead overseas commitments before you have demand signal
Early performance review and reorder timing support
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Demand Response Support
When You Sell More Than Expected, We Help You Keep Up
When a product overperforms - a faster-than-forecast retailer rollout, a promotional spike, a successful launch - available domestic supply prevents stockouts, protects retail placement, and sustains the momentum.
Surge coverage from domestic safety stock
Faster lead times than overseas reorder cycles
Stockout prevention during promotional or rollout spikes
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SKU Flexibility & Continuity
Selective Substitution Within Our Domestic Portfolio
When a specific SKU is constrained or not optimal for current conditions, we offer alternatives from within our domestic inventory. Our portfolio spans multiple origins and production sources, so substitutions are practical, not theoretical.
Multi-origin domestic portfolio across product types and tiers
Qualified substitute SKUs ready when your primary is constrained
Quality-matched alternatives within the same specification
Continuity through supplier or origin disruptions
Structural Advantages of Domestic Inventory
Domestic inventory gives you advantages that overseas-only supply simply can't provide, across lead times, order flexibility, and your ability to respond when demand changes.
Speed & Availability
Flexible Order Structure
Spread Contracts
Supply Continuity
Let's Build Something Together
Ready to develop your next product?
Share your application, your benchmark, and your target consumer. We'll identify the right base product, formulate to your spec, and iterate until the match is right — from brief through to a finished, market-ready product.
FDA Registered
C-TPAT Certified
200+ Customers
Across North America
Production to Delivery · Proactive Communication · Active Issue Management
Logistics Support
We manage the full journey of your product from production to final delivery, coordinating freight, customs, and delivery as an integrated part of your supply chain. Not a freight forwarder - a partner that handles the entire process.
Real Logistics Partner
We maintain an in-house logistics operation to ensure a smooth, simple, reliable
experience for our customers.
experience for our customers.
Dedicated Management
A Team That Knows Your Shipments and Owns the Process
You work with real people who understand your products, timelines, and requirements. We manage each shipment from production through delivery so your team stays informed without managing the process directly.
A dedicated team familiar with your products and timelines
End-to-end ownership from production release to final delivery
Cross-partner coordination across manufacturers, carriers, brokers, and delivery
Single point of contact for everything in motion
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Proactive Communication
Clear, Hastle-Free Updates
We provide simple, timely updates at every key milestone - departure, arrival, customs clearance, and delivery - so your team always knows where things stand without chasing status or tracking shipments themselves.
Departure confirmation and shipping documentation review
In-transit milestone updates: vessel position, ETA shifts, port arrivals
Customs clearance status and documentation handover
Delivery confirmation and final receipt closeout
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Issue Handling
Problems Handled Before They Reach You
Delays, documentation issues, and customs questions are part of global logistics, but how they're handled determines whether they become minor inconveniences or disruptions. We identify and resolve them early.
Pre-departure documentation review to catch issues at origin
Active customs broker coordination during clearance
Disruption response for port congestion, weather, and vessel changes
Resolution before the issue reaches your inbox or your customers
A Coordinated Process from Production to Delivery
We manage every stage of the logistics chain — so nothing falls through the cracks between production release and final receipt.
Step 1
Production Release
We confirm production completion, quality approval, and documentation readiness with manufacturing partners prior to shipment, catching problems before they become freight costs.
Step 2
Freight Coordination
We arrange export bookings and documentation, and schedule carriers to align with your deadlines using our understanding of actual transit times and routing conditions.
Step 3
Transit & Customs
We track shipments in transit, coordinate with customs brokers, and resolve clearance issues to keep goods moving, without pulling your team into the process.
Step 4
Delivery Completion
We coordinate final delivery, scheduling, and receipt confirmation so shipments arrive as expected and are properly closed out, with full documentation available for your records.
We Work Upstream, Not Just in Response
We don't only respond to logistics issues — we work upstream to reduce them from happening in the first place by staying involved in production timing, shipment planning, and cross-partner coordination.
Cross-partner timing coordination
Timing Alignment
Missed deadlines caused by poor timing alignment between production, freight booking, and delivery scheduling are among the most preventable logistics failures. We manage the timeline across all parties from the start.
Managed transitions · No dropped handoffs
Handoff Management
Delays caused by unclear or unmanaged handoffs between suppliers, carriers, and customs brokers are a leading cause of shipment disruption. We actively manage each transition point so nothing falls between partners.
Early identification · Active resolution
Disruption Response
When conditions change across the supply chain — vessel changes, port congestion, weather, we identify the impact on your shipment and act before it creates a downstream problem for your production or inventory.
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Predictable delivery · Supply alignment
Consistent Delivery Outcomes
The goal of proactive logistics management is predictability — fewer surprises, more consistent arrival windows, and better alignment between supply readiness and your demand requirements.
Pre-departure review · Clearance-ready
Documentation Integrity
Documentation errors are one of the most common and most avoidable causes of customs holds and import delays. We review documentation before departure and resolve discrepancies while the product is still at origin.
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Unified coordination · One relationship
Single Point of Contact
You shouldn't have to manage relationships with a freight forwarder, a customs broker, a carrier, and a delivery provider simultaneously. We coordinate all of them and give you a single point of contact for everything.
Let's Build Something Together
Ready to hand off your logistics?
Tell us where you're importing from, what you're moving, and where it needs to go. We'll take it from there — production to delivery, with proactive communication and active issue management every step of the way.
